Networking to Make Your Freelance Businesses Successful

With the lifestyle possibilities, the freedom of working hours, and no longer being considered a side-hustle, the freelance route is more popular than ever before, but the unpredictability of the market, not to mention the recent disturbances, makes freelancer life challenging, some months having a surplus of customers, to suddenly having non and not knowing when you will receive your next payment.

If you are amongst the collective, offering services such as graphic design, marketing, blogging, or PR to name a few, you may be sitting on all the skills required but without a consistent stream of bookings, you may find yourself in a dilemma to remain financially comfortable. As a freelancer, acquiring customers is one of the biggest challenges you will face, your greatest means for generating customers is to network, network, network!

Networking

Although a great amount of work is available through various platforms and websites, there are also a plethora of freelancers ready to pounce immediately, therefore, you need to be proactive and find alternative sources.

With the reduced reach and budgets of freelance businesses, networking is your biggest customer-generator in addition to word-of-mouth referrals, this is where you can capitalise on networking possibilities designed to connect like-minded individuals in your geographic location, forming business relationships with those who can book your service, refer you to their peers, put your name out there amongst their networks, or mutually create business opportunities and ventures.

Freelancers can connect potential customers through various websites for example InterNations, the largest online expat community.

Another valuable gateway to a diverse range of potential customers is to attend business and even social networking events, it could be as simple as a local sports group or the community service clubs, where you can make connections with individuals based in your locality, building a pipeline of contacts in various organisations, who may not require your service immediately, but may do the following month, or know somebody else who does.

Networking can be made even easier if you have companions with you, acting as an icebreaker, consider taking along other freelancers who can also benefit from networking for their specialist fields, making the entire process more enjoyable and rewarding for all, they, in turn, would invite you to other events you may not have otherwise known of.

Benefits of Networking

Customer acquisition is the primary objective, however, networking provides much more than just your revenue stream, it is an opportunity to get a feel for what others are doing and to learn how to adapt the knowledge into your own business, including:

– Discovery of gaps you may have in your business. Taking the newfound knowledge and incorporating it into your own business to fill spaces you were not aware of.

– Understand how your approach is unique to others, taking this information and emphasising your contrasting stance to others in your field.

– Learn new trends in the market from the real world and in real-time, so you can act upon them simultaneously as others, rather than reacting to them afterwards.

– Identify best practices to align your service accordingly.

– Gaining credibility in the market by meeting and discussing topics with people, sharing your valuable insight.

– Grow your social network and enjoy the reason you became a freelancer in the first place, to give yourself an improved work/life balance.

Conclusion

For any business, one of the biggest concerns stems from a lack of customers, this is increased for freelancers who have no retail space for organic foot flow, but as discussed in this article, your ability to generate customers simply takes a different form, the power of networking. Yes, there are social media channels and various digital marketing tools, but never underestimate the power of networking for business growth, making genuine connections, without a torrent of similar freelancers standing in your way.

You may already be doing great, which is wonderful, but hopefully, you may have picked up a few additional points in this article to assist you further on your journey.

An article by Gautam Gajjar.

Credits: https://www.internations.org

2020, The Year Interrupted by the Unexpected. What Lessons Did We Learn Which Can Prepare our Business for Future Disruptions?

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What an unexacted year, full of uncertainty and a real wake-up call for us all.


Starting like any other, easing into the highly anticipated year of Expo 2020, Euro 2020, and the Tokyo Olympics. Then it happened… the Coronavirus outbreak. Who could have known it was going to become the largest global pandemic since the Spanish Flu Pandemic 100 years before? 

There was continuing uncertainty unfolding about our health, business, and future.

As the days turned to weeks, the realisation was clear, we are all in this for the long run, we need to re-evaluate the way we work in this unfamiliar territory forced upon. Then before we knew it, we were in 2021! So let us look at ways to potentially future proof ourselves for future turmoil.

Actions to incorporate

The hybrid business model has shown great promise for businesses returning to regular routines, working flexibly between home and office, emerging back into office life with adjustments for improved health and safety procedures such as lower capacity offices. 

Hybrid business models have also given rise to dynamic roles as opposed to traditional single-focused positions. The new working life demands adaptable and fluid positions to pick up the slack caused by disruptions, whether it is somebody away sick, reduced staff due to financial cutbacks, or simply expanding responsibilities of existing employees, to step up when required. 

Embrace digital technology because there is no avoiding it in today’s market, the expanding functionality of digital devices and resources, requires businesses to conform to these advances if they plan to remain competitive. Appoint digital marketing as your primary communication tool, it is your safest option to remain active regardless of external influences. 

Migrating to cloud-based servers or offering online services through video calling software both bypass the need for a physical presence, so take advantage of such tools to support the flexibility of conducting your business.

Create a systematic structure to maintain operational workflow, buffering against any external influences which would ordinarily create an unbalance to productivity. This comes down to self-management from each employee, but it must be initiated as a collective workforce, so individuals are aligned to the expected structure. 

Management plays a pivotal part in the preparation, both line management and personal management. If you are efficiently trained by motivated by supervisory management, you gain the knowledge and skillset required to execute your role. Personal management is just as important, being accountable for your workload and remaining composed during unstable times. 

Become innovative, thinking outside the box and identifying alternative solutions. When most were put on the spot during the pandemic, it took a long time to find solutions because they were not prepared. It is best to put innovative thinking into practice in everyday situations, training this skill just as any other.

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Conclusion

The world is unpredictable, so take action to prepare for further unexpected disruptions. Make sure you establish a secure footing, geared towards the forward progressions discussed. A structured workflow, coupled with an opportune outlook will provide the mental and physical grounding required to overcome potential unrest. 

An article by Gautam Gajjar.

The Service Industry Challenges when Transitioning to Digital

Although there are a plethora of digital possibilities now available at our fingertips, it is not always an easy passage to transition from your existing process, especially when faced with technical language, unfamiliar practices, and potentially costly expenditure. 

Going digital in simple terms is the journey of recreating your business model, using digital technology to aid your everyday tasks, streamlining, and improving various aspects of your business, including: 

  • Productivity
  • Sustainability
  • Profitability
  • Future adaptability
  • Customer satisfaction/retention

Let us examine some of the major challenges involved in the transformation process and how to overcome these obstacles…

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Basic I.T. capabilities

We are currently living in the computer age, the fortunate ones who were schooled in Information Technology are now fairly tech-savvy, those who were educated pre-I.T class are more likely to possess only basic computer skills, making the transition of your business from paper-based to digital much more complicated. 

Outsourcing becomes the go-to option in most cases, however, to become holistically digital requires a full digital vision and plan, it would be a grave mistake to assign the task to an external or even internal I.T. department alone and expect the business to just work. 

The ideal solution to overcome this obstacle is to implement software catered to your computer skill range, additionally, something which is primarily autonomous and reduces human interaction to prevent becoming overwhelmed. If budget allows, you can consider hiring digital specialists or outsource to consultants to support your in-house team. 

Lacking a digital vision/plan

As they say, failing to plan is planning to fail, and planning is a major challenge when trying to transition into an unknown capacity such as a digital business when your limited knowledge continuously creates hesitation. It is not uncommon for businesses to generate an idea, settle on a rough timeframe, and then poorly execute the partially-formed plan without a clear vision of their destination such as using their existing organisational structure which is aligned to the present workflow, eventually realising that it does not function the same way.

Your organisational structure and workflows will all require an overhaul to account for the differences digital advances will provide. It is recommended to consult a specialist in the field who has experience handling your business niche. 

Neglecting risk assessment

The process of change produces countless barriers throughout the process, many of which are overlooked or worse, disregarded. Throughout the planning stage of a business reorganisation, it is common to only account for the typical risks known for the existing process, not the proposed digital model. 

Your digital plan should include a risk assessment to a digital organisation, which account for relevant dangers when transitioning to a digital formation you are not mindful of. The expertise of external risk consultants are worth investing in, it can potentially save you vast amounts of time and resources.

Narrow mindset

A big drawback during times of change is maintaining a fixed mindset, shutting down fresh ideas and suggestions. Tenacious leadership and a problematic stance will cause a hindrance to progression, especially when dealing with a field you have little experience in. 

For the sake of succeeding in your endeavor, you must be open and flexible, with a clear vision of the goal to create the least resistance possible throughout the shift.

Change of management

The sudden arrival of the recent pandemic made it evidently apparent, and unfortunate, that the existing management was far too rigid in times of necessary change. It is never an easy change to replace staff, especially in smaller businesses considering the service and dedication given over the years, however, a conversion from analogue to digital requires a drastic shakeup, so you need to eliminate barriers who may stubbornly be set in their ways and are not supportive in the transition for long-term success. 

A similar notion applies to employees who present the human factor of reluctance, possible due to the threat of redundancy. 

The ideal solution, for both small and large organisations, would be to show your loyalty by providing training and support for those who are keen and committed to the prosperity of the business, to secure their employment within the company. 

Volumes of physical documents to process 

Capturing customer data on paper was standard procedure for a very long time, but with the industry progressing around you with electronic data capture and cloud-based storage, you are now disadvantaged in your stagnant position. Now facing the monumental task of trying to convert your paper records into digital information. 

For businesses with large volumes of hand-written data, unique organisations such as Ant.Works can digitise your documents, using cognitive machine reading to support your shift to a digital future, opening the possibility of cloud-based storage with zero physical space required and remote accessibility. 

Budgetary constraints

Especially a concern for smaller businesses, financial limitations cause a hindrance when trying to go digital, escalating into greater concerns when poor planning causes miscalculation and misallocation of funds. 

The best approach to allocating funds is extensive research and alignment to your digitisation plan. Understanding exactly what tools and technology you intend to have, based on your individual tactics to fulfil your customer’s requirements. This action plan will identify long-term objectives to structure your transition, allowing a clear alignment of your financials.

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Conclusion

Putting aside the daunting prospect of change, the benefits of discarding your existing legacy systems, to unlock potential advantages through an updated model relevant for today’s market warrants the journey to a digital transition. The possibilities and capabilities will expand exponentially, even if you transition at a steady pace at your comfort level. So, take some time to develop a digital plan, address the hurdles discuss, and transform your business into a competitive force for the market.   

An article by Gautam Gajjar.

Credits: 

https://www.ant.works/brochure/cognitive-machine-reading-plus

The Turning Point for Freelancers

So, you found your passion in life, educated yourself about it, accumulated a handful of clients, and are now pursuing it as a career after having set yourself up as a freelancer!

But eventually comes the turning point faced by many starting freelancers, sometimes early on, other times creeping up slowly, about whether they can grow into a successful business or will they revert to a traditional job for financial stability. 
So, freelancers will be asking themselves… can I make this work? Will I continue to find customers? Is this more a hobby rather than a career?

So, what to do…

If you have reached the turning point, contemplating this decision of whether to commit your freelance gig into a fully-fledged business, you are at the difficult junction with essentially only 1 of 2 choices… commit or concede.

Commit

It could simply be a brief dry spell, or possibly a drawn-out one you must endure, but if you can muster up the perseverance to see it through, and it is financially viable, then you should emerge into a rewarding and successful business, doing what you love every day. 

You may not be the best in your trade (yet), but remain focussed and play towards your skillset, there are customers with varying needs and budgets so target appropriately, but don’t be afraid to explore larger opportunities with bigger clients too, you never know which could be your big break. 

If you are having difficulty finding customers, create customer generating opportunities for yourself by expanding your skillset into similar markets, the same way a wedding photographer during the off-season seeks corporate events instead.

Take advantage of the extensive communication tools at your disposal, from social media to your website, just make sure you are out there, exposing your service.  

Concede

As exciting and empowering as it is to be your own boss, if you are constantly doubting yourself, reluctant to act, or not as passionate as you once were, you will become stagnant and struggle to survive. Eventually, you will be forced to call it a day and seek out a 9 to 5 job to earn a stable and comfortable income, downgrading your freelance career into a hobby or secondary job.

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Top tips…

Sometimes less is more… if an overload of clients becomes a struggle to manage, your service quality could deteriorate across the field, affecting long-term relationships, in this situation you can afford to be choosy about which projects you accept. 

Ensure your legal contracts are professionally vetted. The last thing you need when trying to grow your business is late or non-payments, make sure you are protected.

Do not depreciate your value. Competition is healthy and you must remain competitive in a thriving market, but avoid underselling yourself. Sometimes it is more important to let your service speak for itself, as mentioned earlier, exercise your ability to choose your projects, should not lose respect to difficult clients by undervaluing yourself.

Conclusion

So, to all the freelancers out there, if you have the passion and the skills required, the sky is the limit. There will be many speedbumps along the way, but with the right mindset and resources, you can overcome any obstacles in your path. 

For those of you still on the fence, Feedni is targeting service providers, with a keen focus on bridging the connection between providers and targeted customers in the market. Through the Feedni platform, service providers will be able to showcase their trades and expertise, through modern and innovative technology, connecting the entire service market, with an all-in-one solution.

If you are, or were recently facing the same turning point, which option did you choose? It would be great to hear your direction and share your advice with others in the same position.

An article by Gautam Gajjar.

The Rise & Demand for Freelancers within the Region

Of late, the employment front has noticeably shifted towards the fitting gig economy, supported by businesses’ reluctance towards permanent contracts following the pandemic disruption.

This has spawned the growth of independents, offering diverse skills such as business development, consultation, and coaching. The Global Innovation Index identifies the UAE, for the 5th time, as the leading environment for innovation in the Arab World, it is no coincidence a freelancer demand grows alongside this accolade.

Where did all the freelancers come from?

Covid saw many businesses in Dubai downsize, shift to hotdesking or working from home, ultimately requiring fewer contracted employees who were often older, more experienced candidates. With fewer secure opportunities and increased disposable time, entrepreneurs took advantage of the situation. Backed by technological capabilities, coinciding with the requirement for innovation, these empowered individuals possessing the desired skills, backed by available resources (sometimes simply a laptop), gained control and began offering their services, with a greater work/life balance and the freedom to choose for passion or finance. 

Why the demand? 

As the UAE’s journey towards their “vision of the future”, the necessity for skilled individuals such as architects, engineers, and teachers has never been greater. 

Traditionally, SMEs faced extensive and costly employee training, with an uncertainty of commitment. Nowadays, availability and negotiable fees make the most viable option, with skilled workers accessible for fixed duration and cost.

What about long-term employees?

Freelancers are often considered financially driven, offering a one-size-fits-all product. By contrastemployees with sick/holiday pay and pension plan benefits hold a vested interest in the business, delivering with long-term business goal alignment. It can however be argued that motivation fluctuates in long-term employees, and constant ‘bonuses’ are required to maintain commitment, questioning the integrity of their effort.

Freelance or not…

The potential for freelancers is vast, not to mention a convenient tool to utilise, although not without their limitations to your core business values. Could the freelance-driven approach be the best way forward? A hand-picked talent for each project based on the required skillsets. Or will the dedication and insights of contracted employees trump their ‘convenient’ counterpart? 

An article by Gautam Gajjar.

Credit: https://www.globalinnovationindex.org/gii-2020-report#